Frequently Asked Questions

Ulyvero uses modern voice synthesis tuned for natural pacing, turn-taking, and pronunciation. Try the personalized demo to hear how it handles questions about your business.

Most businesses can configure their hours, FAQs, call routing, and greeting in about ten minutes. You can refine the assistant from the dashboard at any time.

Yes. Forward your current number to Ulyvero or use the dedicated number included with your plan. Number-porting support can be requested after signup.

No. The setup flow guides you through the business details the assistant needs, and the website widget installs with one small code snippet.

Yes. Request a free demo call and hear an AI receptionist handle a real conversation about your business. No credit card is required.

Add one line of code to your site. Visitors can ask the same assistant questions, and every chat appears with phone and text conversations in your dashboard.

Yes. The same number can receive texts. Your assistant replies with the same business knowledge and follows configured escalation rules.

The assistant can take a detailed message, mark urgency, and hand the caller to a person when your routing rules allow it. It does not invent answers outside your approved knowledge.

Connected inbound and outbound call time counts toward plan minutes. Spam filtered before connection does not count. Chat and text usage follows the allowance shown at checkout.

Calendar connections are supported, and structured lead details can be routed to your team. Additional CRM connectors may be enabled from the dashboard as they become available.

Yes. Edit greetings, hours, service areas, policies, FAQs, transfer rules, and the assistant tone from your workspace.

Choose SMS or email alerts. Each alert includes the caller, reason, urgency, and a direct link to the conversation record.

When recording is enabled, the dashboard shows transcripts and summaries. Audio availability follows the voice provider retention window and applicable recording-consent law.

No long-term contract is required for standard plans. Subscriptions renew monthly or annually until canceled.

Service continues at the transparent overage rate shown for your plan. You can upgrade at any time if your call volume grows.

Yes. Upgrades take effect immediately and downgrades take effect at the next renewal, subject to the billing terms shown in your account.

Major credit and debit cards are processed by Stripe. Ulyvero does not store full payment card numbers.

The standard service is designed for businesses and callers in the United States. Contact support before using it in another country.

Ulyvero works for many service businesses, but it is not offered for emergency dispatch, debt collection, or workflows that require HIPAA-regulated protected health information.

Recording is optional and must be enabled by the business. Authorized workspace members can review records; support access is limited, logged, and used only when needed to provide service or comply with law.

Data is encrypted in transit and at rest, access is restricted by role, and subprocessors are contractually limited to the functions required to deliver the service. We do not sell personal data.